Privacy Policy

Last Updated: 2nd October 2024

Plastering FX (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website located at www.plasteringfx.com, and any of the services or features we provide.

By using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect and process limited personal data to provide and improve our services. The types of information we collect include:

• Name and Email Address: Collected when users register for an account to access the Community Forum and premium content.
• Cookies: Used for authentication to keep users logged in during their session and to remember login information for future visits (see Section 3 for cookie consent).
• Google Analytics: Used to track website traffic and gather information on how users interact with the site. This data is anonymized and does not identify individual users.

We do not collect any additional personal data such as IP addresses, locations, or financial information.

2. How We Use Your Information

We use the personal data you provide in the following ways:

• To Provide and Manage Your Account: We use your name and email to manage your account and provide access to the Community Forum, Premium Content, and other features of the site.
• Authentication: Cookies are used to authenticate users and keep them logged into the site for a designated period.
• Marketing Emails: With your explicit consent, we may send you marketing emails regarding new features, updates, or offers. You can opt out of receiving these emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
• Google Analytics: We use Google Analytics to track and analyze website traffic. This data is anonymized to ensure user privacy and does not include personally identifiable information.

3. Cookies and Tracking Technologies

Cookie Consent

Upon visiting our site, you will be presented with a cookie consent banner that allows you to accept or decline the use of cookies. You can also manage your cookie preferences and revoke consent at any time via your browser settings.

We use the following types of cookies:

• Authentication Cookies: These cookies allow users to stay logged in during their session and for future visits.
• Google Analytics Cookies: These cookies help us track site usage and traffic data, which we use to improve user experience. IP addresses are anonymized to ensure compliance with GDPR.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the site, such as keeping users logged in.

4. Data Sharing

We do not share your personal information with third parties, except in the following cases:

• Google Analytics: We use Google Analytics to collect anonymous data about website traffic and user interactions. Google Analytics processes this data on our behalf as a data processor, but does not collect personally identifiable information.
• Email Marketing: With your consent, your name and email may be used to send occasional marketing emails. You can unsubscribe from these emails at any time.

We do not sell or distribute your personal data to any other third parties.

5. Data Retention

We retain your personal information as follows:

• Active Accounts: We retain your name and email address while your account is active.
• Deleted Accounts: If you delete your account, your personal data will be automatically deleted from our system 30 days after the account deletion request. During this period, you may request to reverse the deletion.
• Marketing Emails: If you unsubscribe from marketing emails, we will immediately stop using your data for marketing purposes. However, your email will remain in our system for account management unless you delete your account.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal data by emailing us at [Insert Contact Email]. Once an account deletion request is made, your personal data will be permanently deleted from our system after 30 days.
• Right to Object: You may object to the processing of your personal data for specific purposes, such as marketing emails or analytics tracking. To exercise this right, contact us at [Insert Contact Email].

To exercise these rights, please contact us at [Insert Contact Email].

7. Data Security

We take data security seriously and have implemented the following measures:

• Encryption: All user data is encrypted to protect it from unauthorized access.
• SSL Certificates: We use Secure Socket Layer (SSL) technology to ensure secure transmission of data across our website.
• Access Control: We limit access to personal data to authorized personnel only, and regularly review access privileges.
• Password Protection: User passwords are stored securely using industry-standard hashing algorithms to prevent unauthorized access.

While we take all reasonable measures to protect your personal data, no online transmission of data is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from someone under 18, we will delete it promptly. Users under 18 are not permitted to create accounts or access the Community Forum.

Upon registration, users must confirm they are at least 18 years of age.

9. Data Storage and Transfers

All data is stored on secure servers located in London, United Kingdom. We do not transfer or store data outside of the UK.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be noted at the top of the policy. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: contact[@]plasteringfx.com